MASTER Risk Model - Learning Resources - Situation

Product Fit

Review your department’s service description—does it clearly solve a top priority for senior leadership?

Ask one stakeholder why they rely on your department—note the benefits they mention most.

Compare your top-performing initiative to your weakest—what differentiator matters most to results?

Identify one client request that keeps recurring—does it signal a mismatch in delivery?

Write down in one sentence: Who is not your department’s focus—and why?

Search for reviews of peer departments—what are they praised or criticized for, and how do you compare?

Growth Plan

Write down three clear goals for departmental growth—output, quality, or efficiency—within a set timeframe.

Identify one bottleneck slowing growth and write two immediate, low-cost fixes to test.

Revisit your last departmental initiative—what worked, what didn’t, and why?

Ask one team member what growth means to them—note if their goals align or diverge.

Review a competitor division’s new initiative—what might they be doing effectively?

List three assumptions you’ve made about departmental growth—are they still valid?

Positioning

Review your team’s introduction slide—does it clearly show how you add value in the organization?

List three peer departments and clarify how your unit differentiates from each.

Check if your department’s overview slide clearly communicates your unique contribution.

Ask a peer manager to describe your department’s reputation—compare it with your intent.

Update one line in your team’s presentation to better show your distinct value.

Revisit your LinkedIn headline—does it reflect your leadership role clearly?

MASTER Risk Hub