MASTER Risk Model - Learning Resources - Situation

Customers

Ask three clients why they chose you over others—note which strength gets repeated most.

Identify one recurring client question—what does it say about expectations or clarity in your offer?

Rewrite your value statement using only words pulled from client reviews or testimonials.

Find your most loyal client and note what they consistently praise—highlight that in messaging.

Check the most common client drop-off point—what might confuse or frustrate potential buyers?

Compare satisfaction across your client types—who’s happiest, and what makes the difference?

Employees

List the top three habits that help you stay consistent—see what patterns matter most.

Review your last self-note—was it clear, motivating, and useful for keeping yourself on track?

Update one daily ritual (start, break, end) to make it more energizing and result-focused.

Identify one decision you made last week—did you fully explain the “why” to yourself or others?

Scan your last five emails—how often did you express appreciation or clear recognition?

Run a quick self-check—do you feel supported enough in balancing work and personal life?

Partnerships

List your top three contacts—write down one mutual opportunity you haven’t yet acted on.

Review your last collaboration email—does it clearly show what value you bring to the other side?

Schedule one informal check-in with a peer—no agenda, just building your professional bond.

Identify one promised deliverable that’s delayed—clarify ownership and unblock progress today.

Update your collaboration pitch—emphasize shared outcomes, not just your own services.

Scan old collaborations—identify one that could be reactivated with a fresh ask or idea.

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