MASTER Risk Model - Learning Resources - Mindset

Psychological Resilience

Note one recent setback in sales or operations and write one way it strengthens your resilience.

Block ten minutes to pause when stress spikes—use deep breathing or a short walk.

Write a counter-note: “Setbacks are signals, not stop signs.” Read it before tough decisions.

Revisit a success that came after failure—remind yourself how you bounced back stronger.

Keep a “resilience win” list—add one small recovery moment from today, however minor.

Ask yourself: “What will I face today with steadiness, not panic?”—use it as a grounding tool.

Emotional Resilience

Pause for one minute before a key customer or partner interaction—breathe deeply and reset.

Label your emotion during a stressful moment—naming it helps reduce its grip on your reaction.

Start a “calm cue”—a phrase or gesture you use to stay composed in difficult situations.

Set a recurring reminder: “Check in with yourself—how are you feeling right now?”

Use a sticky note with a calming mantra like “Breathe, then respond”—see it during tense moments.

Identify one daily stress trigger and plan a healthy emotional response in advance.

Physical Resilience

Stand up and stretch or walk for two minutes every 90 minutes to reset focus and stamina.

Drink a full glass of water before your next meeting or shift—track hydration as a performance booster.

Add one energy-boosting food (like protein or fruit) to your afternoon routine instead of caffeine.

Block fifteen minutes today for light movement—walking, yoga, or bodyweight exercise.

Set a recurring reminder to check posture while working—it directly influences energy.

Take ten slow breaths before bed—improve recovery by starting the evening with calm.

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