MASTER Risk Model - Learning Resources - Situation

Customers

Interview three prospects about their biggest pain points, don’t pitch, just listen deeply.

Draft an empathy map for your target user using only real input gathered last month.

Run a “Why choose us?” survey with five recent testers, capture their real answers.

Call a past user who left, ask why they stopped and what would bring them back.

Record a one-minute demo showing your product from a user’s perspective.

Review your onboarding process, try it yourself or watch a new user attempt it.

Employees

Ask two collaborators what would make teamwork easier, don’t explain, just note themes.

Shadow a collaborator for thirty minutes, observe how they really handle the work.

Arrange a feedback swap with a peer, exchange notes on how you collaborate.

Give recognition today, name the behavior and explain its impact clearly.

Facilitate a quick session where each person shares one blocker and one enabler.

Re-delegate a task you hold too tightly, observe how others manage it.

Partnerships

Ask one contact what you could change to be a more reliable early-stage partner.

Map the lifecycle of one partnership, note where energy rises, falls, or stalls.

Pitch a co-branded idea to a contact, focus on joint benefit, not exposure alone.

Send a “success recap” to a collaborator, remind them of wins and suggest next steps.

Write down shared risks in one collaboration, clarify what success requires.

Create a shared tracker with one partner, transparency builds reliability.

MASTER Risk Hub