MASTER Risk Model - Learning Resources - Situation

Operations

Reframe “I just get it done” to “I’m shaping repeatable systems for reliable progress.”

Instead of “That’s just my way,” ask “What’s the real purpose of this step?”

Reframe operations not as back-office work, but as the engine for results.

Shift from “It works for me” to “Does it work for others relying on it?”

View messy operations not as failure, but as signals for redesign.

Replace “Just patch it later” with “How do I prevent this next time?”

Decision-making

Reframe “I can’t decide yet” to “What would make me 60% confident to move forward now?”

Change “I might be wrong” to “I’ll test and learn quickly.”

Recast mistakes not as failures, but as experiments with valuable data.

Shift from “What’s safest?” to “What’s most aligned with my goals?”

Instead of “I need certainty,” ask “What’s the minimum clarity to proceed?”

Reframe decisions not as final calls, but as bets to learn from.

Structure

Reframe “roles are fixed” to “roles flex with needs—what should shift right now?”

Shift from “I need more hires” to “Can I redistribute responsibilities first?”

View unclear structure not as chaos but as a cue to co-design clarity.

Recast hierarchy as support, not control—what changes if I see it that way?

Instead of “I lack authority,” ask “What part can I own fully right now?”

Reframe org charts as maps of influence and trust, not just reporting lines.

MASTER Risk Hub