When did your workflow feel smooth and focused—what steps made that possible?
What’s one area where you keep rebuilding processes—what’s missing in your system?
Recall a missed deadline—what system breakdown caused it most?
Which workflows have grown bloated—are they value-adding or busywork?
How consistent are your repeated tasks—do others know what to expect?
When do you feel most “in flow” operationally—and when does drag peak?