MASTER Risk Model - Learning Resources - Situation

Operations

Identify one daily store task that could be automated this week to save time.

Scan your daily routine—remove one unnecessary step that slows checkout or stock flow.

Review your stock checklist—simplify or update one outdated process.

Ask a teammate which operational step slows them down most and log the feedback.

Time a daily report—could you cut it with a template or faster tool?

Clear your backlog—archive any task older than 30 days with no added value.

Decision-making

Identify one stock decision you’ve been delaying—note the cost of waiting and make the call.

Sort current pending issues using “Yes / No / Not now” to reduce backlog.

Revisit a recent small decision—was it made actively or by default? Note changes.

Write three criteria that define a “good decision” for your retail context.

Ask a trusted peer to sanity-check one decision you’re overthinking.

Block 15 minutes to revisit a past mistake—what choice could have shifted results?

Structure

Sketch your current team setup—are sales, service, and stock roles clearly assigned?

Identify one role with unclear authority—clarify ownership before day’s end.

Review how team goals are set—do they reflect how accountability really works?

Update one role description to match what the job truly involves now.

Ask a staff member directly if they know who they report to and escalate with.

Write your store’s core purpose in one line—does it match your daily focus?

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